Privacy Policy

Introduction

Palm Beach Thyroid & Endocrinology Wellness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, and other contact information you provide when scheduling appointments or contacting us.
• Health Information: Medical history and health-related information necessary for providing healthcare services, protected under HIPAA.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files stored on your device to enhance your browsing experience.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our healthcare services
• Schedule and manage appointments
• Communicate with you about your care, appointments, and services
• Improve our website and patient experience
• Comply with legal and regulatory requirements
• Send promotional communications (with your consent)

Cookies and Analytics

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We may use analytics services to help us understand how visitors use our website. These services collect information about your use of our website, including:

• Pages visited and time spent on each page
• Links clicked and navigation patterns
• Device and browser information
• Geographic location (at a general level)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

HIPAA Compliance

As a healthcare provider, we are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, technical, and physical safeguards to protect your health information. A separate Notice of Privacy Practices is available upon request and at our office.

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Healthcare Operations: With other healthcare providers involved in your care
• Service Providers: With third parties who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us permission to share

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• File a complaint with the appropriate regulatory authority

SMS / Text Message Communications

If you provide your mobile phone number and expressly opt in, Palm Beach Thyroid & Endocrinology Wellness and Palm Beach Cosmetic Medicine may send you recurring informational and promotional text messages, including appointment reminders, follow-ups, scheduling information, and offers. Message frequency varies. Message and data rates may apply.

Consent is not a condition of purchase or treatment. You may opt out at any time by replying STOP to any text message. Reply HELP for assistance, or contact us at info@pbtew.com or 561-303-2800. Opting out of SMS will not affect your medical care or your ability to receive non-SMS communications from us.

We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties or affiliates for their marketing purposes. Mobile information will be used solely to provide the services you have requested.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: